Tag: consumerrights

Understanding Liability for Unsafe Food

Understanding Liability for Unsafe Food: Can Restaurants Be Held Accountable for Defective Ingredients?

Introduction Food safety is a critical concern in the hospitality industry, particularly for restaurants that serve meals to thousands of consumers daily. A recent judgment by the Allahabad High Court in Piyush Gupta & Anothers

CCPA Advisory: A Call to Action Against Illegal Betting and Gambling Advertisements

CCPA Advisory: A Call to Action Against Illegal Betting and Gambling Advertisements

The Central Consumer Protection Authority (CCPA), established under the Consumer Protection Act, 2019, had issued a significant advisory concerning the prohibition of advertising, promotion, and endorsement of unlawful activities. This advisory, dated March 2024, addresses

Draft Guidelines by the Bureau of Indian Standards: E-Commerce Principles for Self-Governance

Draft Guidelines by the Bureau of Indian Standards: E-Commerce Principles for Self-Governance

The Bureau of Indian Standards (BIS) has issued a draft document titled “Draft Guidelines by the Bureau of Indian Standards: E-Commerce Principles for Self-Governance,” inviting public comments. This document aims to establish a robust framework

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Consumer Rights Under the Consumer Protection Act, 2019: Empowering Consumers for a Fair Marketplace

The Consumer Protection Act, 2019 serves as a robust framework to safeguard consumer interests and uphold fairness in trade and commerce. The Act explicitly outlines the rights of consumers under Section 2(9), ensuring protection against

Consumer-Focused Companies: The Need for Convergence with the National Consumer Helpline (NCH)

Consumer-Focused Companies: The Need for Convergence with the National Consumer Helpline (NCH)

In an era where consumer satisfaction drives business growth, ensuring swift and effective grievance resolution is paramount. Companies catering directly to consumers must consider collaborating with the National Consumer Helpline (NCH), an initiative by the

Understanding CCPA’s 2022 Guidelines to Prevent Misleading Advertisements and Endorsements

Understanding CCPA’s 2022 Guidelines to Prevent Misleading Advertisements and Endorsements

In June 2022, the Central Consumer Protection Authority (CCPA) introduced new guidelines to regulate advertisements and endorsements in India. These guidelines aim to ensure that advertisements are truthful, transparent, and do not mislead consumers. Let’s

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