E-Commerce

We assist e-commerce companies and digital platforms in navigating the dynamic legal landscape of online commerce. Our clients include B2B and B2C platforms, aggregators, logistics providers, payment gateway companies, and digital marketplaces. With deep insight into evolving technology and regulation, we help ensure full lifecycle support from setup and expansion to compliance and dispute resolution.

• Platform Structuring and Licensing: Advising on structuring of marketplace, inventory-led, hybrid, and D2C models. Assistance with GST registration, trade licenses, and sector-specific permits.
• Consumer Protection and Data Privacy: Ensuring compliance with Consumer Protection (E-Commerce) Rules, 2020, the Digital Personal Data Protection Act, and IT Act requirements. Drafting privacy policies, user terms, grievance redressal, and content moderation policies. We also assist with convergence with the national consumer help desk managed by the Ministry of Consumer Affairs
• Technology and IP Agreements: Drafting software development, SaaS, hosting, IP licensing, and vendor agreements. Advisory on copyright, trademarks, and protection of proprietary algorithms.
• Payment Systems and Fintech Integration: Advisory on integration with payment gateways, wallet compliance, RBI guidelines, and refund/chargeback mechanisms.
• Advertising, Marketing, and Influencer Guidelines: Vetting of online advertisements, pricing practices, cashback offers, and compliance with ASCI and CCPA regulations.
• Logistics and Fulfilment: Drafting agreements with warehousing partners, 3PL providers, and reverse logistics vendors. Advisory on risk allocation and insurance.
• Employment and Gig Economy Compliance: Guidance on employment models, contracts, gig worker rights, and compliance with labour laws affecting delivery personnel and support staff.
• Cross-Border and FDI Issues: Advisory on FEMA and FDI policy compliance for e-commerce ventures involving foreign investment, as well as cross-border sales and data flows.
• Dispute Management: Representation in consumer disputes, intermediary liability claims, domain name disputes, and regulatory show-cause proceedings.
• Advise of Notice and Take down procedure:
• Assist e-commerce entity to respond to law enforcement notices

We provide strategic legal counsel to educational institutions, universities, edtech companies, investors, and content providers across India. Our services cover regulatory, transactional, and operational aspects.